Processing Times:
Physical products: 7-10 business days (Please allow up 10 business days for your order to ship. Each cup and apparel piece is handmade with love and care. Also, as part of my cup making process, I take time to ensure each cup is sealed properly and free of large air bubbles.)
Digital products: Instant download upon payment
Shipping Methods:
We use USPS, UPS, or FedEx depending on package size. Tracking information is provided.
Domestic Shipping:
Typically 3–7 business days after shipment.
We comply with FTC order merchandise rules, so if an order is not shipped within the stated processing timeframe, a refund will be issued.
International Shipping:
Delivery times vary by country. Customs or import taxes may apply.
Lost or Delayed Packages:
Once shipped, items are in the carrier’s hands. Contact the carrier for assistance; we will support you as needed.